A human resources department is an essential aspect of any business and it involves to the management of staff and their employment. Unfortunately however, many small and medium sized businesses lack the capacity to dedicate a number of staff to HR alone. Under such circumstances, many choose to contract a human resources consultant to manage the relevant aspects of their workplace, leaving owners, managers and staff with the ability to focus on running the business. The question then is – what does a human resources consultant do? There are a number of duties that an HR consultant may undertake and this article serves to outline a number of these and highlight the extent to which an HR consultant can drastically improve the productivity and cohesion of a workplace.
Recruitment and induction
Recruiting new staff is somewhat of an arduous task for many business managers and owners – the constituent steps involved in hiring a new worker are extensive. Much of the inconvenience and impracticality associated with recruitment can be alleviated through the consultation of a human resources specialist. In particular, these specialists can effectively manage a number of the steps involved in this process, ensuring that the optimum candidates are selected. Several of these steps are listed below.
There are a number of stages that ought to be completed prior to commencing the recruitment and a good HR consultant will ensure that these are done proficiently. Most notably, a concise job description must be developed for the relevant positions. Many of the less effective HR firms undertake this task rather generically and as such; it is prudent to seek a firm capable of tailoring a precise and current description to each position that is to be filled. Following this, a good human resources consultant will ensure that a job advertisement is publicised through all relevant avenues – the applications in response to which will be received and reviewed by said consultant.
The interview stages of recruitment are arguably the most demanding – particularly when considering the extensity of a manager’s or owner’s other duties. HR specialists can be consulted during these stages to great effect. Most HR firms will offer an interviewing service, however there are far more proficient consultants available who will offer a great deal more. This might range from the development of interview guides that are tailored for each applicant, to the coaching of managerial staff and their interviewing technique. Another important feature of this stage is the shortlisting process. A good HR firm will offer their clients an assessment on the applicants – including their personality and their ability. This will then have a bearing on the shortlist of prospective applicants, which will also be completed by an effective HR consultant.
The post interview stage requires just as much attention as the steps preceding it and hiring a good human resources firm will ensure that this stage is conducted to a high standard. Specifically, the post interview stage involves a number of background and eligibility checks; namely criminal and qualification checks. If these return successfully and in accordance with the requirements of the position, then the HR firm can draft a job offer for successful applicants following which they will negotiate employment contracts and manage the remaining administrative requirements.
The induction stage of employment would typically necessitate constant oversight from managers, owners or other employees, however with the assistance of a proficient HR consultant this needn’t be the case. The best of Australia’s human resources firms offer customised online induction courses and practical assistance with the integration of new employees into their position and the workplace as a whole.
A good human resources firm will not be limited to the abovementioned tasks, in fact they will offer a plethora of services to small or medium businesses and these services have the capacity to drastically enhance the productivity and cohesion of any workplace. Contacting a skilled human resources consultant will be of great utility to any workplace and is strongly advisable to those businesses without an established human resources department.