• Advice on legislation and industrial instruments
• Advice on and management of disciplinary processes, including termination
• Dispute resolution processes, including mediation
  By introducing a third party (mediator) you’re more likely to avoid long drawn out and costly processes that all too often result in difficult stalemate situations. When you engage an experienced Harrison Human Resources mediator, especially for heated and emotional conflict situations, you will ensure that the needs and fears of all parties involved are heard, without bias, and clarified. Well managed conflict resolution finds common ground, it is from here that those involved may move forward and ultimately resolve the conflict.
  
• Discrimination, workplace harassment/bullying and sexual harassment
• Handling of investigations into workplace problems/disciplinary matters
  In undertaking an investigation you need to not only be independent you also need to be able to demonstrate independence. Internal investigators, particularly those that work or have worked with anyone involved in the investigation, face a very difficult challenge of overcoming any perceived bias. To overcome these concerns businesses use independent external investigators. Investigators who are professional, experienced and dedicated to the task can save you time, money and unnecessary complications.
  
  To avoid financial loss or risking your business reputation as a result of poorly conducted investigations, Harrison Human Resources can provide the service you need by using experienced investigators. Harrison Human Resources will conduct investigations that are efficient and reliable, yet with sensitivity and tact.
• Appearances in all appropriate jurisdictions, including Industrial Relations Commissions and Anti-Discrimination Commissions

Employee Handbook
An employee handbook provides all employees with clear, easy-to-understand information surrounding their employment conditions.

Performance Appraisal
Harrison Human Resources are able to design, implement and train managers and employees in a performance appraisal system that effectively motivates employees to perform at their best and achieve the business’s goals.

• Drafting position descriptions.
• Writing and placing job advertisements.
• Short-listing and selecting appropriate candidates.
• Assisting you on-site with your interviewing.
• Drafting contracts, setting remuneration and terms of employment.

You will find that our fees are very competitive with recruitment agencies.

Discrimination and Bullying

Are you across the new discrimination provisions starting 1 July 2009? The New Fair Work Act has expanded the grounds and avenues for discrimination complaints by employees. Businesses that fail to ensure that all staff understand the laws to prevent workplace discrimination and harassment expose themselves and their managers to expensive claims.

This course will explore recent changes to the legislation and through practical examples and exercises will help participants to understand how to identify inappropriate behaviour and their responsibility to prevent it.

Recruiting Employees

Training managers in effective recruitment and selection techniques is critical to ensure that the time and investment made in the hiring process is worthwhile. This course provides participants with the skills, confidence and tools to manage the recruitment of new employees, including conducting effective interviews.

Managing for Performance (including Counselling and Disciplining)

In times of economic uncertainty people are more willing to challenge disciplinary action or the loss of their job, so it is imperative to ensure that any disciplinary action is procedurally and substantively fair.

This course provides effective techniques for handling disciplinary and dismissal interviews, and shows the benefits of accurate and timely warning procedures for staff requiring disciplinary action. The Unfair Dismissal Legislation stresses the need to have effective warning procedures in place.

Conflict Resolution

This course explains conflict, its sources, and most importantly how to manage it. Harrison Human Resources will explain the role of interviews, negotiation and blockages in effectively managing conflict.